Limework Posted March 28 Share Posted March 28 7 minutes ago, Slynx said: I don't see the option to transfer. Will they open that option on April 1st? Yeah strange. On Ticketmaster it also said tickets are not transferable. 1 Quote Link to comment Share on other sites More sharing options...
BCNeil Posted March 28 Share Posted March 28 8 minutes ago, Slynx said: I don't see the option to transfer. Will they open that option on April 1st? Yes. There are no tickets to transfer yet 1 Quote Link to comment Share on other sites More sharing options...
Cup_Starved Posted March 28 Share Posted March 28 Anybody else notice that the Canucks seems to be dropping the ball a bit this year in communications to ticketholders. They send out the initial splashy marketing email but the background process seems not so perfect. An example is this playoff ticket sale, had everyone wondering how was it to happen. Then about 2 minutes before the sale I got an email with a code otherwise zippo for instructions beforehand. I was offered, and confirmed, open practice tickets but the tickets never showed up. No follow up email. The office needs to clean up stuff like that, was always clearer in the past so I suspect some staff might have changed 1 Quote Link to comment Share on other sites More sharing options...
Outsiders Posted March 28 Share Posted March 28 1 hour ago, BCNeil said: I guessed the code playoff24 your a real one! got 2 tickets to game 1. Thanks 1 Quote Link to comment Share on other sites More sharing options...
bt116 Posted March 28 Share Posted March 28 (edited) 1 hour ago, SerenityNow said: Okay, I did see them there. I am easily panicked this morning, that whole experience was stressful! no kidding. I panicked when it was asking for a code lol...only got the email from canucks at 10:01am Edited March 28 by bt116 1 Quote Link to comment Share on other sites More sharing options...
Rypper_37 Posted March 28 Share Posted March 28 20 minutes ago, Cup_Starved said: Anybody else notice that the Canucks seems to be dropping the ball a bit this year in communications to ticketholders. They send out the initial splashy marketing email but the background process seems not so perfect. An example is this playoff ticket sale, had everyone wondering how was it to happen. Then about 2 minutes before the sale I got an email with a code otherwise zippo for instructions beforehand. I was offered, and confirmed, open practice tickets but the tickets never showed up. No follow up email. The office needs to clean up stuff like that, was always clearer in the past so I suspect some staff might have changed Omg! This morning was so stressful. I got the initial playoff email on Tuesday and then no follow up. No code. Also haven't received any information about my season ticket member playoff pay per round payment dates. The experience this morning was super stressful and gave me anxiety. Didn't know where to log in, didn't have a code, kept getting kicked out and Ticketmaster didn't have my payment info (???). Tried to manually enter my credit card and aggressive messages saying "event is almost sold out" and "buy now". Gave up on Game 1 and got myself a ticket for Game 3. Quote Link to comment Share on other sites More sharing options...
Rypper_37 Posted March 28 Share Posted March 28 2 minutes ago, bt116 said: no kidding. I panicked when it was asking for a code lol...only got the email from canucks at 10:01am I never even received a code! I think the Canucks forgot about some season ticket members Quote Link to comment Share on other sites More sharing options...
bt116 Posted March 28 Share Posted March 28 3 minutes ago, Rypper_37 said: I never even received a code! I think the Canucks forgot about some season ticket members did you check your spam folder ? My canucks emails keep going to spam for some reason 1 Quote Link to comment Share on other sites More sharing options...
Rypper_37 Posted March 28 Share Posted March 28 8 minutes ago, bt116 said: did you check your spam folder ? My canucks emails keep going to spam for some reason I'll probably get it tonight 2 1 Quote Link to comment Share on other sites More sharing options...
BCNeil Posted March 28 Share Posted March 28 12 minutes ago, Rypper_37 said: I never even received a code! I think the Canucks forgot about some season ticket members Maybe you are in tomorrow's pre-sale 1 Quote Link to comment Share on other sites More sharing options...
SerenityNow Posted March 28 Share Posted March 28 (edited) 15 minutes ago, Rypper_37 said: Omg! This morning was so stressful. I got the initial playoff email on Tuesday and then no follow up. No code. Also haven't received any information about my season ticket member playoff pay per round payment dates. The experience this morning was super stressful and gave me anxiety. Didn't know where to log in, didn't have a code, kept getting kicked out and Ticketmaster didn't have my payment info (???). Tried to manually enter my credit card and aggressive messages saying "event is almost sold out" and "buy now". Gave up on Game 1 and got myself a ticket for Game 3. I received the code but had all those same issues on Ticketmaster PLUS - I couldn't even type in the code! As I typed it would blank out. I had to type it into a Word document, then copy & paste it into the box. Ridiculous. Edited March 28 by SerenityNow 1 1 Quote Link to comment Share on other sites More sharing options...
Rypper_37 Posted March 28 Share Posted March 28 2 minutes ago, BCNeil said: Maybe you are in tomorrow's pre-sale Same presale for everyone all weekend, I think. Quote Link to comment Share on other sites More sharing options...
Rypper_37 Posted March 28 Share Posted March 28 3 minutes ago, SerenityNow said: I received the code but had all those same issues on Ticketmaster PLUS - I couldn't even type in the code! As I typed it would blank out. I had to type it into a Word document, then copy & paste it into the box. Ridiculous. I was ready to give up quite a few times. So glad I got a ticket for myself! Never been to a playoff game. 2 Quote Link to comment Share on other sites More sharing options...
BCNeil Posted March 28 Share Posted March 28 45 minutes ago, Cup_Starved said: Anybody else notice that the Canucks seems to be dropping the ball a bit this year in communications to ticketholders. They send out the initial splashy marketing email but the background process seems not so perfect. An example is this playoff ticket sale, had everyone wondering how was it to happen. Then about 2 minutes before the sale I got an email with a code otherwise zippo for instructions beforehand. I was offered, and confirmed, open practice tickets but the tickets never showed up. No follow up email. The office needs to clean up stuff like that, was always clearer in the past so I suspect some staff might have changed Yeah they still haven't announced the public sale date and time. We had to figure it out last night 1 Quote Link to comment Share on other sites More sharing options...
bt116 Posted March 28 Share Posted March 28 47 minutes ago, Cup_Starved said: Anybody else notice that the Canucks seems to be dropping the ball a bit this year in communications to ticketholders. They send out the initial splashy marketing email but the background process seems not so perfect. An example is this playoff ticket sale, had everyone wondering how was it to happen. Then about 2 minutes before the sale I got an email with a code otherwise zippo for instructions beforehand. I was offered, and confirmed, open practice tickets but the tickets never showed up. No follow up email. The office needs to clean up stuff like that, was always clearer in the past so I suspect some staff might have changed well now that tickets seem to be selling themselves, they probably paying less attention to customer satisfaction 2 1 Quote Link to comment Share on other sites More sharing options...
bt116 Posted March 28 Share Posted March 28 1 hour ago, Rypper_37 said: Omg! This morning was so stressful. I got the initial playoff email on Tuesday and then no follow up. No code. Also haven't received any information about my season ticket member playoff pay per round payment dates. The experience this morning was super stressful and gave me anxiety. Didn't know where to log in, didn't have a code, kept getting kicked out and Ticketmaster didn't have my payment info (???). Tried to manually enter my credit card and aggressive messages saying "event is almost sold out" and "buy now". Gave up on Game 1 and got myself a ticket for Game 3. there are still some club500 seats available for game 1 1 Quote Link to comment Share on other sites More sharing options...
Rypper_37 Posted March 28 Share Posted March 28 1 hour ago, bt116 said: there are still some club500 seats available for game 1 Thank you!!! I'll have a look 1 Quote Link to comment Share on other sites More sharing options...
BCNeil Posted March 28 Share Posted March 28 Wow UB gone for all 4 games. Thousands of tickets sold for each game. Can't to see what happens Monday. 1 1 Quote Link to comment Share on other sites More sharing options...
Rypper_37 Posted March 29 Share Posted March 29 (edited) 49 minutes ago, BCNeil said: Wow UB gone for all 4 games. Thousands of tickets sold for each game. Can't to see what happens Monday. Since these tickets were bought with Ticketmaster (and not through Canucks membership), what will happen to any later games (6/7) that we may not get to play? Not all series go that long. Will Ticketmaster give us a refund? Just curious Edited March 29 by Rypper_37 Tired Quote Link to comment Share on other sites More sharing options...
BCNeil Posted March 29 Share Posted March 29 1 minute ago, Rypper_37 said: Since these tickets were bought with Ticketmaster (and not through Canucks membership), what will happen to any later games (6/7) that we may not get to play? Not all series go that long. Will Ticketmaster give us a refund? Just curious Yeah ticketmaster will refund your credit card. It won't go as instalment credits. They are pretty quick too...for them. 2 Quote Link to comment Share on other sites More sharing options...
SerenityNow Posted March 29 Share Posted March 29 56 minutes ago, BCNeil said: Wow UB gone for all 4 games. Thousands of tickets sold for each game. Can't to see what happens Monday. I am amazed. 1 Quote Link to comment Share on other sites More sharing options...
Rypper_37 Posted March 29 Share Posted March 29 21 minutes ago, BCNeil said: Yeah ticketmaster will refund your credit card. It won't go as instalment credits. They are pretty quick too...for them. That's awesome! Thank you Quote Link to comment Share on other sites More sharing options...
Rypper_37 Posted March 29 Share Posted March 29 17 minutes ago, SerenityNow said: I am amazed. No playoff home games since '15 (that fans could attend) as we couldn't go in the bubble. Fans are desperate!!!! 1 Quote Link to comment Share on other sites More sharing options...
BCNeil Posted March 29 Share Posted March 29 1 minute ago, Rypper_37 said: That's awesome! Thank you I wonder if that is why games 1 and 2 are complete sellouts. With a bunch left for game 5 and even more for game 7. They think ticketmaster will keep the money all summer. 1 Quote Link to comment Share on other sites More sharing options...
Rypper_37 Posted March 29 Share Posted March 29 3 minutes ago, BCNeil said: I wonder if that is why games 1 and 2 are complete sellouts. With a bunch left for game 5 and even more for game 7. They think ticketmaster will keep the money all summer. It does say "all sales final & no refunds." They should specify that and people would buy them all Quote Link to comment Share on other sites More sharing options...
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